Domain and Email Hosting
We use Digital Pacific services, who provide you with worldwide redundant DNS locations at no extra cost. All DNS servers are constantly replicated around the world within seconds. If one of the DNS servers was to fault it would automatically fail over to the next one. This is a reason some of Australia’s largest companies utilise Digital Pacific DNS.
DNS Server locations are below:
– ns1.digitalpacific.com.au (Sydney – Australia)
– ns2.digitalpacific.com.au (Melbourne – Australia)
– ns3.digitalpacific.com (San Jose – USA)
– ns4.digitalpacific.com (Amsterdam – Netherlands)
Setting up an account usually takes between 4 to 8 hours - giving time for all accounts to propagate thoughout the WWW. Generally though, within a few hours you will have your account up and going.
We can redelegate your domain to our servers or you can do it yourself.
When you redelegate a domain, you're telling the company that registered the domain (your registrar) to associate your domain name with different hosting and email services. You redelegate your domain by pointing the domain name servers to a new hosting services provider.
Redelegating allows you to switch to a new provider of hosted services, such as email and web hosting, without having to actually transfer the management of your domain name to a new registrar.
When you register a domain name for use with a hosting account - either with us or elsewhere - or switch to our hosting services, your domain name needs to be "pointed" to your hosting account. This is known as delegation and is simple to do.
You'll need to familiarise yourself with some hosting jargon so you know what you need to ask your new web host for in relation to delegation - the terms are "dns server" or "nameserver"; also referred to as name server.
In the world of web hosting, these terms mean the same thing.
Essentially, a name server is a little like a telephone book; translating a domain name into a set of numbers. The translated numbers point to the hosting service. The hosting service looks at the domain name the request is for and returns the right files or pages from the right account to the person requesting them - such as someone visiting your web site.
Each domain name needs to have 2 name servers listed, a primary and a secondary in case the primary nameserver isn't functioning.
The first thing you need to do is ask your new web host the nameserver details that will apply to your account, which will look something like this:
The reason for there being two nameservers is if one fails, the other one can resolve requests; or it can also be used for load balancing if traffic is particularly heavy.
Delegate to servers:
After updating your nameserver details, it can take up to 24 hours for the new information to propagate throughout the Internet. This means that depending on your location, you may not be able to access the new location via your domain name until that time. The propagation window is something that's out of our and any web hosting company's control - it's just the way the Internet works.
Also, when you have requested nameserver details from your new web host, they may also provide you with IP addresses (sets of numbers only). It can be unwise to use an IP address only when updating your name server as web hosts sometimes change these numbers. Only use IP addresses if they have not provided you with nameserver details in the form of the examples above; or only if the web host specifically requests you to use the IP addresses instead.
CPANEL: is an online Linux-based web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site. cPanel utilizes a three-tier structure that provides capabilities for administrators, resellers, and end-user website owners to control the various aspects of website and server administration through a standard web browser.
The worlds most used web hosting control panel. You can use the cPanel control panel to perform a whole range of server related tasks and operations including the ability to:
- Create/Manage email accounts
- Password protect directories
- Online file manager
- Create subdomains
- And much more
This allows you to create email addresses with your domain name extension, for example if your domain name is www.yourchosendomain.com.au and your name is Lisa you could have an email address like email@example.com
- All accounts can be checked via your favorite email client. Below is the list of the most popular clients.
- Microsoft Outlook
- Outlook Express
- Mozilla Thunderbird
- Opera Mail
- Apple Mail
MONTHLY TRANSFER (BANDWIDTH)
This is the amount of data transferred to and from your site. Data transfer is a measurement of all traffic such as when ever someone visits your website or sends you an email.
This is web space that is reserved on our server for your email and hosting account.
- From your control panel you can view and manage your current usage.
- If you start to reach the limit of your web space we will send you an email giving you the option to delete old and unused files, add more space to your existing account or upgrade to our next plan. There is no cost of an upgrade other than the difference in the price of the plans.